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Special Services Transportation Agency (SSTA) is a private nonprofit operating out of Colchester, Vermont.  SSTA was started in May 1982 with just one van. SSTA responded to the need in Chittenden County for transportation services for the elderly and disabled. Its mission is to provide accessible transportation for people who have specialized mobility needs. Many individuals are unable to use conventional modes of transportation, such as cars and buses. For those individuals, SSTA’s van service is the only transportation that they can use. The current fleet includes 38 vans operated with 43 full and part-time employees.

SSTA continues to provide coordinated transportation service to many area human service agencies. A few examples are the Visiting Nurse Association’s Adult Day Programs, Champlain Senior Center (an important meal site for many Burlington Elders), Howard Community Health Services, Champlain Vocational Services (a sheltered workshop for mentally challenged adults), and Champlain Valley Agency on Aging. The transportation SSTA provides allows human service client an opportunity for social interaction, job training, employment, and therapy.

SSTA eliminates the need for human service agencies to maintain and operate vehicles.Efficiency is enhanced with one provider and a large fleet to mix and match rides as needed. The enactment of the Americans with Disabilities Act (ADA) 1990 doubled the SSTA client list. ADA eligible clients are permitted unlimited rides (within ¾-mile of fixed route bus service) at the cost of $2.00 per ride. SSTA provides between 450 and 500 rides per day and the demand and need for this service continues to grow.

This is the ninth year CCTA has contracted with SSTA for its complementary para transit service. ADA service mirrors that of the fixed route service of CCTA. The service hours and total hours of service contracted have grown dramatically during the past nine years.

SSTA direct number 802-878-1527 

You may contact SSTA by email at mabssta@together.net